Loved By Pet-Parents All Over Australia
Thousands of Aussie Pet Lovers trust us every day - and counting
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Frequently Asked QuestionsĀ
What payment methods do you accept?
We accept iDEAL, PayPal, credit cards (Visa, Mastercard), Klarna (pay later), and Apple Pay.
Can I change or cancel my order after placing it?
Yes, as long as your order hasnāt been shipped yet. Please contact our customer service team as soon as possible.
Is my payment secure?
Absolutely. All payments are processed through secure, certified payment providers with SSL encryption to ensure your data is protected.
How long does delivery take?
Orders are shipped within 1-2 business days. Delivery within the Netherlands typically takes 1-3 business days.
What are the shipping costs?
Shipping within the Netherlands costs ā¬4.95. Orders over ā¬50 qualify for free shipping.
Will I receive a tracking code?
Yes. Once your order has been dispatched, youāll receive an email with a Track & Trace link to monitor your shipment.
Can I return a product?
Yes, you can return items within 14 days of receiving them, provided they are unused and in their original packaging.
How do I return a product?
Register your return through our return portal or via email. You can then send the item back using the return label provided (if applicable).
When will I receive my refund?
Once weāve received and inspected the returned item, your refund will be processed within 5 business days.
Are your products suitable for all breeds and sizes?
Yes, each product page specifies which sizes or pet types it is best suited for, so you can choose the right fit for your pet.
What materials are your products made from?
We use safe and durable materials such as sisal, plush, cotton, and BPA-free plastics ā all pet-friendly and tested for quality.
Do you provide size guides?
Absolutely! Youāll find clear sizing charts in the product descriptions for items like clothing, beds, and harnesses.
Do your products come with a warranty?
Yes, all products include a 6-month manufacturerās warranty for production defects. Normal wear and tear is not covered.
My item arrived damaged ā what should I do?
Contact us within 48 hours with a description and photo of the damage. Weāll offer a suitable solution right away.
Iām not satisfied with my purchase ā what are my options?
Reach out to our customer support team. Weāre happy to help you find a solution, whether thatās an exchange or return.
How can I contact you?
You can reach us via email (info@yourpetstore.com) or through the contact form on our website. We aim to respond within 24 hours.
What are your customer service hours?
Our support team is available Monday to Friday, from 9:00 AM to 5:00 PM (CET).
Do you have a physical store?
No, we are an online-only store. This allows us to offer competitive prices and fast, convenient delivery across the country.
What payment methods do you accept?
We accept iDEAL, PayPal, credit cards (Visa, Mastercard), Klarna (pay later), and Apple Pay.
Can I change or cancel my order after placing it?
Yes, as long as your order hasnāt been shipped yet. Please contact our customer service team as soon as possible.
Is my payment secure?
Absolutely. All payments are processed through secure, certified payment providers with SSL encryption to ensure your data is protected.
How long does delivery take?
Orders are shipped within 1-2 business days. Delivery within the Netherlands typically takes 1-3 business days.
What are the shipping costs?
Shipping within the Netherlands costs ā¬4.95. Orders over ā¬50 qualify for free shipping.
Will I receive a tracking code?
Yes. Once your order has been dispatched, youāll receive an email with a Track & Trace link to monitor your shipment.
Can I return a product?
Yes, you can return items within 14 days of receiving them, provided they are unused and in their original packaging.
How do I return a product?
Register your return through our return portal or via email. You can then send the item back using the return label provided (if applicable).
When will I receive my refund?
Once weāve received and inspected the returned item, your refund will be processed within 5 business days.
Are your products suitable for all breeds and sizes?
Yes, each product page specifies which sizes or pet types it is best suited for, so you can choose the right fit for your pet.
What materials are your products made from?
We use safe and durable materials such as sisal, plush, cotton, and BPA-free plastics ā all pet-friendly and tested for quality.
Do you provide size guides?
Absolutely! Youāll find clear sizing charts in the product descriptions for items like clothing, beds, and harnesses.
Do your products come with a warranty?
Yes, all products include a 6-month manufacturerās warranty for production defects. Normal wear and tear is not covered.
My item arrived damaged ā what should I do?
Contact us within 48 hours with a description and photo of the damage. Weāll offer a suitable solution right away.
Iām not satisfied with my purchase ā what are my options?
Reach out to our customer support team. Weāre happy to help you find a solution, whether thatās an exchange or return.
How can I contact you?
You can reach us via email (info@yourpetstore.com) or through the contact form on our website. We aim to respond within 24 hours.
What are your customer service hours?
Our support team is available Monday to Friday, from 9:00 AM to 5:00 PM (CET).
Do you have a physical store?
No, we are an online-only store. This allows us to offer competitive prices and fast, convenient delivery across the country.
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FREE SHIPPING
FREE SHIPPING WORLDWIDE, ON US!
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60 Days Return
Return label included for easy returns
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Secure Payment
Protected by SSL encryption and trusted payment gateways.
š¾ Say Goodbye to Pet Hair ā For Good.
š No More Sticky Rollers. Just One Glove That Does It All.
If youāve got a pet, youāve got fur. On the couch. On your clothes. On your bed. So what do you do? Grab another sticky roller. Strip after strip, roll after rollā¦ until itās empty. Again. And again. Those costs add up fast ā and so does the waste.
One glove. Multiple surfaces. Endless uses. No refills. No hassle.
ā Why itās different:
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Glove + Brush in One: Fits like a glove, works like a charm.
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Pet-Approved: Gentle textured surface your pet will actually enjoy.
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Use It Anywhere: On your pets, clothes, couch, bedding, or car seats.
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Ditch the Waste: No more buying sticky roller refills.
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Washable: Rinse or machine wash ā ready for the next round.
āØ How It Works:
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Slip it on: Flexible fit for any hand.
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Swipe: The textured mesh grabs even the most embedded fur.
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Watch it clump: Hair gathers into thick, easy-to-peel strands (so satisfying).
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Peel & Toss: One pull and you're done.
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Reuse: Rinse it off or throw it in the wash ā as good as new.
ā»ļø Stop Spending. Start Reusing.
Think about it: how much have you spent on lint rollers? And where do all those used strips go? Straight in the trash. The FurSweepā¢ Glove is a one-time purchase built to last. No refills, no replacements ā just clean surfaces and happy pets.
š” Smart for You. Better for the Planet.
š Stop throwing money away on disposables
š Remove fur in seconds ā from anything
š Clean. Reuse. Repeat.
š¾ Instant Hair Removal
The FurSweepā¢ Glove uses static charge and textured bristles to lift fur off pets, furniture, bedding, and clothes in seconds. No more lint rollers or useless brushes.
Pet-Approved Comfort
Soft, breathable mesh and flexible fabric make grooming feel like a gentle massage. Pets love itāand you will too.
Cleans More Than Pets
This isnāt just for grooming. Use it on car seats, carpets, cushions, and clothes. Works great on all surfaces and all pet types.
Perfect for All Pet Owners
Whether you have a cat, dog, or both, this glove is a must-have. Reaches hard-to-clean corners, under furniture, and tight upholstery gaps.
Order today, shipped tomorrow ā elegantly wrapped and sent with love. All delivery details can be found in your confirmation email.
You can return items within 60 days of receiving them, provided they are unused and in their original packaging.